Terms and Conditions

Terms and Conditions itrust88 — Platform Rules for Malaysia Players

Please read this page carefully before using the itrust88 platform. By registering or using any of our services, you agree to comply with all terms and conditions stated herein.

Last Updated: 1 January 2026

Important: These Terms and Conditions constitute a legally binding agreement between you as the user and itrust88 as the platform operator. Please read them carefully. Any use of this platform indicates that you have understood and agreed to all provisions below.
1

Introduction

Itrust88 is an online gaming platform offering a wide range of options including Live Casino, video slots, fish shooting games, sports betting, and bingo to Malaysia users. The platform is operated by itrust88 and accessible via the official website itrust88.onl.

These Terms and Conditions ("Agreement") govern all aspects of your use of the itrust88 platform, including but not limited to account registration, deposits, withdrawal of winnings, participation in promotions, and all other interactions with our platform. This Agreement takes effect as soon as you complete the registration process or access any part of the itrust88 platform.

By using the itrust88 platform, you confirm that you have read, understood, and agreed to be bound by all terms stated in this document, as well as our Privacy Policy and Responsible Gaming Policy, which form part of this Agreement.

If you do not agree with any part of these Terms and Conditions, please stop using the itrust88 platform immediately and contact our support team to close your account.
2

Account Eligibility

To register and use the itrust88 platform, you must meet all of the following eligibility requirements:

  • Age 18 years and above at the time of registration. itrust88 enforces a strict zero-tolerance policy on underage participation.
  • You are an individual acting in your own personal capacity, not as an agent or representative of any third party.
  • Not be on any self-exclusion list from any gaming platform.
  • Not be located in any region or territory where participation in online gaming activities is prohibited under applicable local laws.
  • Register only one account per individual, residential address, phone number, email address, identity card, and device used. Holding multiple accounts is strictly prohibited.
  • Not have had an account previously suspended by itrust88 due to fraud, breach of terms, or misconduct.

Itrust88 reserves the right to request identity verification (KYC — Know Your Customer) at any time. The KYC process may include submission of a copy of your identity card, proof of address, or other supporting documents. Failure to complete the KYC process within the specified timeframe may result in temporary suspension or closure of your account.

3

Registration & Account Security

During registration, you are required to provide accurate, complete, and up-to-date information. False or inaccurate information may result in account closure and forfeiture of any outstanding winning balance.

  • The full name provided during registration must match the name on your official identification document.
  • Each player is only permitted to hold one active account at any one time. Duplicate accounts will be closed without notice and balances may be forfeited.
  • You are fully responsible for keeping your account password confidential. itrust88 will never ask for your password through any communication channel.
  • Enable the two-factor authentication (2FA) provided by the platform for added account security.
  • Any unauthorised activity resulting from failure to keep your password confidential is the sole responsibility of the player.
  • If you suspect your account has been accessed without authorisation, contact our support team immediately.

Itrust88 uses 256-bit SSL encryption to protect all data transmitted between your browser and our servers. Our security infrastructure is continuously monitored to detect and prevent any unauthorized access attempts.

4

Deposits & Payments

Itrust88 accepts deposits via multiple local Malaysia payment methods including FPX, Touch 'n Go eWallet, Boost, GrabPay, ShopeePay, and direct bank transfer. All transactions are processed in Malaysian Ringgit (MYR).

  • Minimum and maximum deposit limits vary depending on the selected payment method and the player's VIP tier.
  • All deposits must be made using a payment method registered in your own name. Depositing via another person's account or card is strictly prohibited.
  • Itrust88 does not charge any processing fees for standard deposits. However, payment service providers may apply their own charges.
  • Successful deposits will be credited to your gaming account in real time or within no more than 5 minutes, depending on the method used.
  • If your deposit is not credited within 30 minutes, please contact customer support with proof of payment for prompt resolution.
  • Itrust88 reserves the right to freeze accounts and hold funds for investigation if there are indications of suspicious financial activity.
Fraud Warning: itrust88 never requests payment through unofficial channels such as transfers to personal accounts or e-wallets not listed on the platform. Please report any such requests to our support team.
5

Withdrawal

Winnings can be withdrawn at any time as long as your account is active and all applicable bonus wagering requirements have been met. itrust88 is committed to processing withdrawals promptly and transparently.

  • Minimum and maximum withdrawal limits vary depending on the withdrawal method and your VIP membership tier.
  • Withdrawals to local e-wallets such as Touch 'n Go and Boost are typically processed within 15 to 30 minutes upon approval.
  • Withdrawals via bank transfer require 1 to 3 business days to process, depending on the receiving bank's policy.
  • The withdrawal method used must match or correspond to the deposit method used, for security and compliance purposes.
  • Itrust88 reserves the right to request additional verification before approving withdrawals that exceed certain limits. This is part of our Anti-Money Laundering (AML) procedures.
  • Withdrawals made using bonus or promotional credits are subject to the wagering requirements stated in the relevant promotion's terms.

If you experience any issues with your withdrawal, the itrust88 finance team is available 24/7 through the available support channels.

6

Bonuses & Promotions

Itrust88 offers a variety of bonuses and promotions from time to time to reward player loyalty. All bonuses are subject to wagering requirements and the specific terms stated in each promotional offer.

  • Each bonus carries its own wagering requirement that must be fulfilled before winnings derived from the bonus can be withdrawn.
  • A player is only eligible to claim each type of promotion once unless otherwise stated in that promotion's terms.
  • Bonus abuse, including but not limited to multi-account participation or the use of betting strategies intended to exploit promotions, may result in bonus cancellation and account closure.
  • Itrust88 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.
  • Unused bonuses will expire automatically once their validity period ends.
  • VIP players enjoy access to exclusive bonuses, higher cashback, and personalised offers not available to regular members.
7

Game Rules

All games offered at itrust88 use a Random Number Generator (RNG) system that has been certified by an independent auditing body to ensure the fairness and transparency of every game outcome.

  • All game outcomes are determined randomly and cannot be manipulated by any party, including itrust88 itself.
  • Any attempt to hack, manipulate, or interfere with the gaming system is strictly prohibited and will be reported to the relevant authorities.
  • In the event of a technical issue during gameplay, itrust88 reserves the right to void the affected round and refund the player's original bet.
  • Minimum and maximum betting limits for each game are as stated in the respective game interface.
  • Itrust88 is not liable for any losses arising from internet disruptions on the player's end during a gaming session.
8

Player Conduct

Itrust88 is committed to a safe, fair, and enjoyable gaming environment for all users. As such, the following conduct is strictly prohibited:

  • Use of automated software (bots), scripts, or third-party tools designed to gain an unfair advantage in games.
  • Colluding with other players to manipulate game outcomes in multiplayer games.
  • Attempting to exploit bugs or technical vulnerabilities on the platform. Players who discover a bug are asked to report it to the support team.
  • Sharing your account or allowing another party to use your account.
  • Using abusive, threatening, or harassing language toward other players or itrust88 support staff.
  • Any activity related to money laundering or financing illegal activities through the itrust88 platform.
9

Account Suspension & Closure

Itrust88 reserves the right to suspend or close any player's account without prior notice under the following circumstances:

  • Violation of any provision under these Terms and Conditions.
  • Failed identity verification (KYC) or registration information found to be false.
  • Fraudulent activity, money laundering, or suspicious behaviour.
  • Multiple accounts held by the same individual.
  • Requests from relevant legal authorities or regulatory bodies.

In the event of account closure due to a terms violation, itrust88 reserves the right to withhold or forfeit the balance in the relevant account. Players who voluntarily close their account may contact our support team for an orderly closure process.

10

Liability Limits

To the extent permitted by applicable law, itrust88 shall not be liable for any direct, indirect, consequential, or special losses arising from:

  • Use of or inability to use the itrust88 platform at any time.
  • Game outcomes, whether wins or losses, resulting from a legitimate RNG system.
  • Disruptions, delays, or technical errors beyond itrust88's reasonable control.
  • Losses arising from a player's failure to safeguard their account login credentials.
  • Content from third-party websites that may be accessible via links on the itrust88 platform.

Itrust88's maximum total liability to any player shall not exceed the total amount deposited by that player in the 30 days preceding the relevant claim.

11

Privacy Policy & Data Protection

Itrust88 is committed to protecting the privacy and personal data of all platform users. The collection, processing, and storage of your personal data is carried out in accordance with our Privacy Policy, which forms part of this Agreement.

  • Personal data you provide during registration and use of the platform is used solely for platform operations and regulatory compliance purposes.
  • Itrust88 will not sell, rent, or disclose your personal data to third parties without your consent, except as required by law.
  • You have the right to access, correct, or request deletion of your personal data by contacting our support team.
  • Cookies and similar tracking technologies are used to improve the user experience and for internal analytics purposes.

For more information, please refer to Privacy Policy itrust88 in full.

12

Terms & Conditions Amendment

Itrust88 reserves the right to modify, add, or amend any part of these Terms and Conditions at any time at our sole discretion. Any significant changes will be communicated to players via their registered email or in-platform notification.

  • Amended terms take effect immediately upon publication on the itrust88.onl website.
  • Continued use of the itrust88 platform after a notice of changes is considered acceptance of the amended terms.
  • It is the player's responsibility to review the Terms and Conditions page periodically for any updates.
  • If you do not agree with the amended terms, you have the right to close your account before the new terms take effect.
For any enquiries regarding these Terms and Conditions, please contact the itrust88 support team via 24/7 live chat or email at [email protected].

Itrust88's Commitment

Platform that Fair, Secure and Transparent

Every term we set is in place to protect your rights as a player and to ensure the best possible gaming experience.

Full Data Protection

All your personal and financial information is protected with 256-bit SSL encryption. Your data is never shared without your consent.

Fair & Certified Games

Our RNG system has been certified by an independent auditing body. Every game outcome is entirely random with no interference whatsoever.

Fast & Secure Withdrawals

Your winnings are processed within 15–30 minutes for e-wallets. Our withdrawal process is fully transparent and trackable.

24/7 Support in Bahasa Malaysia

Our support team speaks Bahasa Malaysia and is available to assist you at all times — including queries related to platform terms and policies.

Simple KYC Process

Our identity verification process is designed to be quick and straightforward. Complete KYC in minutes to unlock higher withdrawal limits.

Responsible Gaming

We provide deposit limit tools, session time limits, and self-exclusion options to help you play in a healthy and responsible manner.


FAQ

Questions about Terms & Conditions

Unsure about a term? Here are answers to the most frequently asked questions from Malaysia players.

View All FAQs

The minimum age to register and use the itrust88 platform is 18 years old. This is a fixed policy with no exceptions. All players who register confirm that they are 18 years of age or older, and itrust88 reserves the right to request proof of age at any time.

No. Each individual is only permitted to own one active account at itrust88 only. Holding multiple accounts is a serious breach of our Terms and Conditions. All duplicate accounts will be closed and balances in those accounts may be forfeited without notice.

Wagering requirements differ for each promotion and are clearly stated in the terms of each bonus offer. They refer to the total amount you need to wager before winnings from a bonus can be withdrawn. Always read the terms of each promotion before claiming it.

Withdrawals to local e-wallets such as Touch 'n Go, Boost, and GrabPay are processed within 15 to 30 minutes upon approval. Bank transfer withdrawals require 1 to 3 business days. Ensure your account is verified (KYC completed) to speed up the withdrawal process.

If your account is suspended, you will receive a notification via email or platform message explaining the reason. For temporary suspensions pending verification, the account will be reinstated once the KYC process is complete. For suspensions due to a terms violation, you may contact our support team for further information.

Join the itrust88 Community

Understand Our Terms, Ready to Ready to Play?

Create a free account today and enjoy a safe, fair, and entertaining online gaming experience with itrust88.

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